Question 1

Where are you located?

Accepted Answer

We are located at 142 Joralemon Street, Suite 3ABC, Brooklyn, NY 11201. We are just off Clinton Street, towards Henry. Look for the green awning of the Medical Arts Building.

Question 2

What form of transportation can I use to get to you?

Accepted Answer

We are down the street from Borough Hall, easily reachable by the 2, 3, 4, 5, R, A, C, and F trains.

Question 3

Do you close for any holidays?

Accepted Answer

All sessions (in-person and remote) will be cancelled on the following holidays:

Columbus Day / Indigenous People’s Day
Thanksgiving & the Friday immediately following it
Christmas Day
New Year's Day
Dr. Martin Luther King, Jr. Day
Presidents' Day
Memorial Day
Juneteenth
Independence Day / Fourth of July

Question 4

What services do you offer?

Accepted Answer

We offer speech-language diagnostic and treatment services for children with a wide range of needs including articulation, motor-speech disorders, receptive and expressive language deficits, feeding issues, pragmatic and social language disorders. For more information, click here.(https://www.jennifereigenslp.com/our-services)

Question 5

Are you accepting new clients?

Accepted Answer

Our ability to accept new clients varies.  Contact us for additional information. (https://www.jennifereigenslp.com/contact)

Question 6

Do you accept insurance?

Accepted Answer

We are considered out of network for all insurance providers. Please see our current policies (link at top of page) for a more detailed response. We also recommend reaching out to your insurance provider regarding reimbursement.

Question 7

Do you accept clients from the DOE (Dept of Ed)?

Accepted Answer

At this time, we are not accepting clients with RSAs for treatment.

Question 8

What are your rates?

Accepted Answer

Our rates vary based on a variety of factors: duration, location and therapist. Call us for more information.(https://www.jennifereigenslp.com/contact)

Question 9

Can I pay my bill online?

Accepted Answer

You can pay your bill via eCheck or ACH by clicking on this link.(https://pay.instamed.com/JENNIFEREIGEN)

Question 10

Do you accept grants?

Accepted Answer

We accept grants paid directly to Jennifer Eigen, SLP, P.C.

Question 11

How many therapists work in the office?

Accepted Answer

We currently have 9 therapists on our team.  To learn more visit our meet the team page.(https://www.jennifereigenslp.com/meet-the-team-1)

Question 12

Is your staff PROMPT certified?

Accepted Answer

All of our Brooklyn-based SLPs are PROMPT trained. Please read more about our staff's qualifications here. (https://www.jennifereigenslp.com/meet-the-team-1)

Question 13

What's PROMPT?

Accepted Answer

PROMPT is an acronym for Prompts for Restructuring Oral Muscular Phonetic Targets. It is a multidimensional approach to speech production disorders that embraces not only the physical-sensory aspects of motor performance, but also its cognitive-linguistic and social-emotional aspects.  You can read more about PROMPT here.(https://promptinstitute.com/page/Families_What_is_PROMPT)

Question 14

What are your hours?

Accepted Answer

We are generally open Monday-Friday from 7am-7pm.

Question 15

Where can I find your updated policies and procedures?

Accepted Answer

You can find our current policies by clicking on the link at the top of this page.

Question 16

What if I have other questions?

Accepted Answer

Please reach out! We're only a click or call away.(https://www.jennifereigenslp.com/contact)

FAQs & Office Policies

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